Question: While considering the area of difference, the service characteristicsStatement I: the industrial markets ( B 2 B ) Service, timely delivery and availability are critical.Statement

While considering the area of difference, the service characteristicsStatement I: the industrial markets (B2B) Service, timely delivery and availability are critical.Statement II: In the consumer markets (B2C) service,timely delivery and
availability are somewhat important.
Both statement are true or false?

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