Question: While involvement in strategic formulation generates behavior-based benefits for participants and for the firm, managers must be trained to guard against unintended negative consequences. To

While involvement in strategic formulation generates behavior-based benefits for participants and for the firm, managers must be trained to guard against unintended negative consequences. To guard against one type of unintended consequence, managers must be trained to limit their promises to performance that the decision makers and their subordinates can deliver. 1) True 2) False

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