Question: While it is important to identify the specific tasks and roles/responsibilities related to a specific job function, it is just as important to consider the
While it is important to identify the specific tasks and roles/responsibilities related to a specific job function, it is just as important to consider the Competencies needed for the job. Using the Sales / Account Rep example provided in this week's assignment, consider the followingAn Account Rep can have the role/responsibility of cold calling, and be trained in how to conduct those conversations. To be truly successful, however, the Account Rep must be naturally persistent, able to handle rejection well, and be persuasive. Some of those traits are difficult to teach, and therefore individuals with those natural tendencies ("Personal Characteristics" on your job description template) may suggest that those individuals are better positioned for success.As another example, a Project Manager role requires someone who is able to be organized, focused on results, and able to influence others towards a goal.Over the last decade+, there has been a move towards hiring individuals who have the required competencies/natural characteristics for the role rather than experience because training can help recoup that gap. While we will explore this further in Week 2's Hiring topic, identifying the competencies / natural and personal characteristics that are needed for your selected occupation are an important part of this week's assignment.What do you think about this focus on competencies?Here are a few common competencies to provide more reference:* Results oriented* Customer focused* Strategic Thinker* Innovator* Able to Influence/Persuade* Ability to Learn* Leadership
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