1. While there are organizational performance and coordination challenges inherent in large team incentive plans, there are few, if any, performance and coordination challenges in small team incentive plans.

   True

   False

QUESTION 8

1. Balanced Scorecard plans focus on recruiting top-quality employees and improving retention.

   True

   False

QUESTION 9

1. The purpose of conducting a "pulse" survey among employees is to detect if employees are stressed and likely to "act-out" dangerously against others.

   True

   False

1 points

QUESTION 10

1. The criterion of ______ for benefits is also an area where most ethical questions arise about management policies.

   		competitiveness
   		variety
   		cost effectiveness
   		popularity

QUESTION 11

1. Among the advantages of Flexible Benefit programs, evidence suggests that employees make good choices for themselves in predictable emergencies.

   True

   False

QUESTION 12

1. The first manufacturing company performance appraisals were instituted in ______

   		the United States
   		Scotland
   		Japan
   		Germany