Question: While they state that no one practice is more important than another, Kouzes and Posner have found the practice of Encourage the Heart so misunderstood

While they state that no one practice is more important than another, Kouzes and Posner have found the practice of Encourage the Heart so misunderstood that they felt it necessary to write another book just about that topic. What do you think of this reasoning? Do you think the practice of Encourage the Heart is rare or misunderstood? Why or why not?
The Leadership Challenge is based on the argument that leadership can be learned. Do you agree? Do you think people are born leaders or can be made into leaders?

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