Question: Who performs these key processes in supply chain management ( Customer relationship management; Customer service management; Demand management; Order fulfillment; Manufacturing flow management; Supplier relationship

  • Who performs these key processes in supply chain management (Customer relationship management; Customer service management; Demand management; Order fulfillment; Manufacturing flow management; Supplier relationship management; Product development and commercialization; Returns management.)? How does each process lead to increased satisfaction on the part of the customer?

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