Question: WhWhat is the first step in the Six Sigma process? Define the problem Improve/initiate change Analyze root causes Measure the current level of performanceat is

WhWhat is the first step in the Six Sigma process? Define the problem Improve/initiate change Analyze root causes Measure the current level of performanceat is the first step in the development of a balanced scorecard? Determine objectives Design with performance metrics Describe/communicate strategy Develop an executable business strategy

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