Question: Why are front-office operations, like the reception and intake area of an emergency clinic, difficult to schedule in comparison to a manufacturing operation? Because manufacturing

Why are front-office operations, like the reception and intake area of an emergency clinic, difficult to schedule in comparison to a manufacturing operation? Because manufacturing requests are typically scheduled months in advance Because the front-office service operations must operate independently from back-office operations Because both customers and service providers participate in service creation and delivery

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