Why do people with special needs present operational and administrative problems for correctional staff? Multiple choice question. Correctional agencies spend little time in monitoring and evaluating the delivery of special needs services in both confined and community settings. Special populations are becoming an exception, making it difficult for the correctional staff to be trained to meet their needs. Correctional staff do not have the authority to consider incarcerated people with mental illnesses as special populations. It is often difficult for the correctional staff to recognize an incarcerated person's unique needs