Why do you think Salesforce is committed to equality as a core value? What are your thoughts regarding the distinction between diversity and inclusion (or equality, as it is called in the case)? Do you believe diversity without inclusion can be effective? Or inclusion without diversity? Salesforce clearly puts a lot of resources into ensuring inclusiveness. Which of the methods described in the case are applicable to a smaller business with more limited resources? Do you believe that effective management of diversity necessitates a resource-rich environment? The company had to rectify gender pay gap twice. What would be your advice for companies aiming to achieve pay fairness? What are ways in which companies may structure their pay systems so that gender pay gap does not emerge in the first place? What is the value of employee resource groups? Under which conditions do you believe such programs will be effective tools in helping to develop an inclusive culture