Why do you think that Netflixs changes to its pricing configuration were so problematic? How do you

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Why do you think that Netflix’s changes to its pricing configuration were so problematic?

How do you think they could have fostered a better customer experience while still increasing prices?

Analyze pros and cons of the possible pricing options Netflix could have chosen after the “Summer of Discontent.”

Was the choice they made the best one? Why or why not?

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Human Resource Management

ISBN: 978-0073530550

10th edition

Authors: Lloyd Byars, Leslie Rue

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Posted Date: Sep 06, 2020 02:26 AM

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Why do you think that Netflixs changes to its pricing configuration were so problematic? How do you

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Q1 Netflix has raised its prices radically than incrementally which led to consumers ire as they wer... View the full answer

Human Resource Management

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