Question: Why does a plan need controls? Have you seen examples where there were misalignments? What happened? How would the types of measurement and control tools

Why does a plan need controls? Have you seen examples where there were misalignments? What happened?
How would the types of measurement and control tools vary for strategic, operational, and tactical plans?
In Deming's point 10 he talks about eliminating quotas, which thought process is right? Why would Deming want quota's eliminated? What would you have in place of a quota or standard?

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