Question: Why is empathy important in sales communication? A . It helps the sales personal manipulate the customer B . It enables the sales person to

Why is empathy important in sales communication?
A. It helps the sales personal manipulate the customer
B. It enables the sales person to ignore customer concerns and continue with the sales demonstration
C. It allows the salesperson to understand the feelings of their customer
D. It reduces the need to follow up (if we know we annoyed the customer, we wont call)
Why is empathy important in sales communication? A. It helps the

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