Question: Why is it important that organizations have good web-based customer service? a. To attract seniors. b. it is an excellent opportunity for pre-sale and post-sale

Why is it important that organizations have good web-based customer service?

a.

To attract seniors.
b.

it is an excellent opportunity for pre-sale and post-sale customer support.
c.

To reduce service costs.
d.

To adapt to changing demographics.

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