Question: Why is it important to listen to conversations about a brand? a ) It makes your customers think you care about what they say. b

Why is it important to listen to conversations about a brand?
a) It makes your customers think you care about what they say.
b) It helps a company evaluate its advertising strategy.
C) Comments can help a company understand how it is perceived and where opportunities may lie.
d) Listening can help a company identify those keywords people use for its products.
e) To see how many people buy your products.
 Why is it important to listen to conversations about a brand?

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