Question: Why is it important to read call notes prior to scheduling a service call and going onsite? It isn't, call notes are rarely contain any

Why is it important to read call notes prior to scheduling a service call and going onsite?
It isn't, call notes are rarely contain any relevant information. Be confident of figuring out installation on visiting customer site.
It isn't, you only need to read call notes if you encounter an issue during a deployment.
The call notes include troubleshooting information.
The call notes may include special instructions for a client, requirements, additional customer contact preferences, and troubleshooting information.
Why is it important to read call notes prior to

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