Question: Why is quality in services typically more difficult to assess than quality for physical goods production? Check all that apply. -The customer experience is central

Why is quality in services typically more difficult to assess than quality for physical goods production? Check all that apply.

-The customer "experience" is central to service delivery

-Services incorporate both tangible and intangible elements

-Services are more durable than physical goods

-The services delivered to a customer are often unique to that particular customer

-Measuring quality for services is not more difficult than for physical goods

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