Question: . Why is real - time processing essential in an ERP system? 2 . How has ERP increased the responsibilities of customer service representatives? 3

. Why is real-time processing essential in an ERP system?
2. How has ERP increased the responsibilities of customer service representatives?
3. What is an MRP II system and how is it different than the ERP systems in use
today?
4. What are the two databases used by ERP systems?
5. Describe how ERP systems enhance efficiency in a business organization

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