Question: Why is the financial perspective shown first in the balanced scorecard perspectives? Because the financial perspective considers how an organization supports its people and infrastructure
Why is the financial perspective shown first in the balanced scorecard perspectives?
Because the financial perspective considers how an organization supports its people and infrastructure to drive and
maintain new products and service development and growth
Because the financial perspective considers processes internal to a company that are responsible for creating value for the
customer and shareholder
Because the causeandeffect of outcomes of the other perspectives ultimately impact financial measurements
Because the financial perspective considers includes the metrics that create value for the customer and metrics that
measure customer satisfaction and retention
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