Why would it be important to resolve any conflict in the workplace as and when it arises? O It allows you to find for support in situations where the rights and responsibilities of clients, other workers and the organisation are affected. O It can sometimes prompt a response in a situation where the solution is not clear cut. O You may need to access specialist information and guidance to help you resolve a legal or ethical challenge. O This can be helpful in discussing problems and talking about possible strategies that could be effective