Question: Widget Works' manufacturing process is tightly integrated with its supply chain, requiring strict adherence to structured processes. Yet, when a disruption occurred due to a

Widget Works' manufacturing process is tightly integrated with its supply chain, requiring strict adherence to structured processes. Yet, when a disruption occurred due to a supplier issue, the company unexpectedly turned to social media to brainstorm and rapidly assess various corrective actions, effectively integrating adaptive problem-solving within its structured framework. This is a correct use-case of social media.
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