• With a rapidly aging workforce is strategically important that organisations recruit young people into your organisation. It is also important that you employ older workers who have the experience that is vital in an organisation. Anti-discrimination legislation means that you cannot practice discrimination because of a persons age. Provide two suggestions as to how you could recruit younger people and retain older people using a diversity approach

• Imagine you are the HR manager of a large Australian organisation. It has recently come to your attention that an employee in the organisation has been overhead making disparaging comments about the sexual orientation of one of his co-workers. What would you do as a HR manager to address this issue?

• Now imagine this time, you are a diversity consultant. You have been asked by a leading international organisation to make a presentation to the board as to why diversity is an important management issue. Make a list of the key points you would include in your presentation.