Question: with the above data, answer these questions: 1 . Discuss Carolina Creations practice of setting selling prices by applying a standard markup to the cost

with the above data, answer these questions: 1. Discuss Carolina Creations practice of setting selling prices by applying a standard
markup to the cost of goods sold.
a. When is it appropriate to apply different markups to different customers or
purchases? (5 points)
2. The reason for identifying the operating expenses with customers was not clear to Edward
and Robin. What is the rationale for this practice? (5 points)
3. What issues should Daniel and Robin consider when determining how to identify the
operating expenses with customers? What additional information would be useful in
making the identifications? (5 points)
4. Can any of the operating expenses be directly related to individual customers in whole or in
part, and why should that be done?
a. Are there any operating expenses that should not be allocated to customers but
should be treated as common costs instead? (5 points)
5. What cost drivers would you recommend for each of the customer-servicing activities
Robin identified, and why would each be appropriate? (5 points)
6. Use the information provided in the Excel file to calculate driver rates and allocate the
operating expenses to customers. (10 points)
7. Prepare common-size financial statements for the three customers. What do they reveal?
Common-size financial statements are statements express in percentages of dollars. The
amounts on a common-size income statement are express as a percentage of sales. (5
points)
8. Create ratios that you believe would help evaluate customers, describe your reasoning
behind the ratios, and indicate what insights they provide about the customers. (5 points)
9. What actions would you recommend Carolina Creations Marketing department take with
respect to each of the customers? (5 points)

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