With this new design, how much time will a customer spend in the system (waiting plus service time)? Sharp Discounts Wholesale Club (from the previous question) is considering consolidating its two service desks into one location in the center of the store, staffed by two clerks. Current Design: Sharp Discounts Wholesale Club has two service desks, one at each entrance of the store. Customers arrive according to a Poisson distribution at each entrance at a rate of 8 clients per hour. Without exception, when customers finish shopping, they checkout at the service desk near the entrance where they entered the store. The negative exponentially distributed service time is 6 minutes per customer. Proposed New Design: Sharp Discounts Wholesale Club is considering consolidating its two service desks into one location in the center of the store, staffed by two clerks. The clerks will continue to work at the same individual speed of 6 minutes per customer. An arriving customer will wait in a single line until a clerk becomes available. With this new design, how much time will a customer spend in the system (waiting plus service time)