Within each of the 4 basic, SCM measurement categories (i.e. customer service, internal efficiency, demand flexibility, and product development), there are numerous and varied metrics for evaluating/assessing SCM performance. Identify and describe 1 measure in each of the four categories. Be sure to detail and explain the value and impact of each measure on overall business performance.

Answer rating: 100% (QA)

Answer Customer Service Measure OnTime Delivery Performance Description Ontime delivery performance measures the percentage of orders or shipments del... View the full answer