Work demands such as job security or role conflicts are types of ________

	A.	Organizational stressors
	B.	Organizational strains
	C.	Life stressors
	D.	Life strains

QUESTION 19

According to the General Adaptation Syndrome, what happens when people encounter a stressor?

	A.	The level of resistance remains unchanged due to homeostatis.
	B.	The level of resistance first reduces, then rises, and eventually settles at a new, higher level.
	C.	The level of resistance first reduces, then rises, and eventually returns to the original level.
	D.	The level of resistance first rises, then reduces, and eventually returns to the original level.

QUESTION 20

The following group development stage corresponds to the forming and storming stages in Tuckman's five-stage model:

	A.	Mutual acceptance
	B.	Communication and Decision making
	C.	Motivation and Productivity
	D.	Control and Organization
	E.	None of above

QUESTION 21

The major difference between the Punctuated Equilibrium Model (PEM) and the other two group development models is that the PEM suggests:QUESTION 22

What type of diversity is most likely to lead to task conflict?

	A.	Difference in ethnicity of group members
	B.	Difference in cultural backgrounds of group members
	C.	Difference in ages of group members
	D.	Difference in gender of group members

QUESTION 23

How are group norms related to group outcomes?

	A.	Positively related to group performance but negatively related to member satisfaction.
	B.	Positively related to both group performance and member satisfaction.
	C.	Negatively related to group performance but positively related to member satisfaction.
	D.	Negatively related to both group performance and member satisfaction.

	A.	that groups evolve systematically from less productive to most productive.
	B.	that members of the groups first focus on establishing norms.
	C.	that groups evolve in a less optimal way over time.
	D.	that groups develop logically and optimally.