Question: Work systems that include customer self - service elements ( such as self - checkout ) are most likely to be found in businesses that

Work systems that include customer self-service elements (such as self-checkout) are most likely to be found in businesses that adopt a(n) competitive strategy
A) industry wide differentiation
B) niche cost leadership
C) niche differentiation
D) none of the above
 Work systems that include customer self-service elements (such as self-checkout) are

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