working an eight hour shift, while office staff were required to stay at work late many nights to complete necessary paperwork.

Drivers and office staff rarely talked to one another, except for office dispatchers, who were in frequent radio contact with drivers on the road.

One afternoon, a manager named Hugh came into the garage and asked Philip to come to the main office for a meeting after his shift ended.

The other drivers said to Philip, "Either you're in trouble, or something really big is up$."$

A workplace's culture is made up of both formal rules and norms. Select the example of a workplace norm.

Office staff stay late to complete necessary paperwork.

Delivery drives wear company uniforms.

Delivery drivers leave after their eight hour shift.

Delivery drivers rarely go to the main office.