Working as the program manager for the Asia Union program has proved to be a challenging assignment to say the least. Not only do you have a number of stakeholders located in many different countries, you now have seven projects in your program and fortunately a PMO for support. You find it is necessary to :

a. Differentiate between the resources assigned to the program and those at the project level

b. Implement a team-based reward and recognition system

c. Prepare a team charter and present it to the team

d. Establish one person to be the sole contact with each of the different stakeholder