Workplace Conflict Case Study Video

After reviewing the provided case study, utilize course material and at least two outside resources to address the following prompts in your report. Make sure to include an introduction, conclusion, and APA style citations and reference list.

• Analyze the conflict seen in the video case study. Identify the conflict or topic(s) being discussed.
• Identify and evaluate the specific communication methods and strategies seen in the video case study.
• Indicate which barriers to effective communication you saw in the case study. Provide supporting details of how these barriers evidenced themselves.
• Imagine you are one of the characters in this video.Summarize how you might have handled the situation differently to reach your interpersonal goals. Be specific as to how you might have avoided some of the communication barriers you saw.

Evaluate how the individuals in the video might handle and approach their communication differently to reach their interpersonal goals.