Workshop 6: PICK Charts

The tools practiced in this workshop are:

• Benchmarking
• PICK charts

Situation:

Consider that you/your group works for a Public Works Department of a city and you have been tasked with finding a solution to decreasing the amount of noise pollution in the city. In the Improve phase of your Lean Six Sigma project, you need to identify methods for getting more decreasing noise levels that are affecting residential neighborhoods and businesses. So, you decide to do some benchmarking and investigate what other cities, etc. have done to decrease noise pollution. Then, you will use a PICK chart to determine the idea(s)/solution(s) you will implement in the city to decrease noise levels.

Instructions:

Use information from your training manual in Improve Phase - Lessons 2-4 to assist you with the activities that follow. Be sure to follow the "best practices" for each tool you use in this workshop.

Please consider using the following resources to investigate what other cities, etc. have done to decrease noise pollution:

• Ask subject matter experts (that you may already know or can get in contact with)
• Search for information using Google Scholar (http://scholar.google.com/), Google Books (http://books.google.com/), ASQ's online resources (http://asq.org/knowledge-center/search/), or through the UH Library (http://guides.lib.uh.edu/tels4342 - note, this is available for UH students only)

After you have identified a list of ideas/potential solutions to decrease noise pollution in residential neighborhoods and business areas, proceed with using a PICK chart to select the best ideas.

(see Activities on next page)

Activities:

1. List your ideas/potential solutions to decrease noise pollution in residential neighborhoods and business areas based on your benchmarking activities, labeling each with a unique identifier:You must have a minimum of 15 ideas.

1. Generate a PICK chart that depicts the evaluation of each of your ideas/potential solutions: Note: Simply double click on the "text box" below to enter the unique identifier of one of your ideas/potential solutions, and then move it to the appropriate place in the chart based on the scales provided. This can be copied and pasted into the chart to show the unique identifiers for each of your ideas/potential solutions listed in Activity #1 of this Workshop.

1. Based on the PICK chart you created for Activity #2 of this Workshop, what ideas/solutions are:
   1. Possible - ideas for "plan B":
   2. Implement - ideas to implement now:
   3. Challenge - ideas to change/modify:
   4. Kill - ideas to abandon:

1. Describe one example of how you would change or modify one "challenge" idea.