write a formal letter, an email, and a memo to a variety of audiences that convey...
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write a formal letter, an email, and a memo to a variety of audiences that convey different aspects of a supply chain issue that directly affects manufacturing at your company. Case Scenario: You are the manager of product development at Happy Trees, a company that produces art supplies. You have just received an email from a representative at Peapod Pigments that announces a shortage of the pigments your company uses to produce paint. From this email, you've learned that all pigments are backordered for six months. Unfortunately, Happy Trees only has enough pigment in stock to develop paint for the next three months, meaning that you will need to stop paint production for an entire quarter. This will cost the company approximately $2.5 million. Your Task: Unfortunately, the situation is out of your hands, and you will need to communicate this news to several audiences. 1. First, you will need to write an email to your supervisor, Bob Ross, explaining the situation and what you plan to communicate to your staff and customers. 2. Second, you've received support for your plan from Mr. Ross, and will need to develop a 1-2 page memo to your production staff explaining the bad news. You will also need to include some type of ramification of this bad news that negatively affects production employees (e.g., layoffs, temporary elimination of quarterly bonuses, etc.). Be sure to follow guidelines from Chapter 7 about delivering negative news. Your memo should contain: buffer a. b. delivery of the bad news C. d. discussion of immediate impacts on the staff focus on solutions and potential long-term benefits show goodwill and invite your staff to ask questions d. e. clear rationale/reasons for the news e. f. 3. a. Introduction - The introduction buffers the bad news by expressing both appreciation and concern. b. Second Paragraph - The second paragraph provides a detailed explanation of how you investigated the issue and determined responsibility for the problem. Third Paragraph - The third paragraph will contain a statement f the bad news. Sinc c. is unexpected bad news, the reader will not understand it without prior Third, you will write a 1-page formal letter to your paint client, The Joy of Painting, to explain that Happy Trees will not be able to fulfill their Q1 order. Your letter should be organized with the following sections: explanation. The bad news is followed by a benefit. Fourth Paragraph - The letter concludes with goodwill, indicating that Happy Trees will take extra measures to help the client prevent a similar problem in the future. Closing The closing will thank The Joy of Painting for their continued support and extend an invitation to ask questions or ask for assistance. write a formal letter, an email, and a memo to a variety of audiences that convey different aspects of a supply chain issue that directly affects manufacturing at your company. Case Scenario: You are the manager of product development at Happy Trees, a company that produces art supplies. You have just received an email from a representative at Peapod Pigments that announces a shortage of the pigments your company uses to produce paint. From this email, you've learned that all pigments are backordered for six months. Unfortunately, Happy Trees only has enough pigment in stock to develop paint for the next three months, meaning that you will need to stop paint production for an entire quarter. This will cost the company approximately $2.5 million. Your Task: Unfortunately, the situation is out of your hands, and you will need to communicate this news to several audiences. 1. First, you will need to write an email to your supervisor, Bob Ross, explaining the situation and what you plan to communicate to your staff and customers. 2. Second, you've received support for your plan from Mr. Ross, and will need to develop a 1-2 page memo to your production staff explaining the bad news. You will also need to include some type of ramification of this bad news that negatively affects production employees (e.g., layoffs, temporary elimination of quarterly bonuses, etc.). Be sure to follow guidelines from Chapter 7 about delivering negative news. Your memo should contain: buffer a. b. delivery of the bad news C. d. discussion of immediate impacts on the staff focus on solutions and potential long-term benefits show goodwill and invite your staff to ask questions d. e. clear rationale/reasons for the news e. f. 3. a. Introduction - The introduction buffers the bad news by expressing both appreciation and concern. b. Second Paragraph - The second paragraph provides a detailed explanation of how you investigated the issue and determined responsibility for the problem. Third Paragraph - The third paragraph will contain a statement f the bad news. Sinc c. is unexpected bad news, the reader will not understand it without prior Third, you will write a 1-page formal letter to your paint client, The Joy of Painting, to explain that Happy Trees will not be able to fulfill their Q1 order. Your letter should be organized with the following sections: explanation. The bad news is followed by a benefit. Fourth Paragraph - The letter concludes with goodwill, indicating that Happy Trees will take extra measures to help the client prevent a similar problem in the future. Closing The closing will thank The Joy of Painting for their continued support and extend an invitation to ask questions or ask for assistance.
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Email to Supervisor Bob Ross Subject Urgent Supply Chain Shortage Impact on Paint Production Dear Mr Ross I hope this message finds you well I wanted to bring to your attention a critical supply chain ... View the full answer
Related Book For
Auditing A Practical Approach with Data Analytics
ISBN: 978-1119401742
1st edition
Authors: Raymond N. Johnson, Laura Davis Wiley, Robyn Moroney, Fiona Campbell, Jane Hamilton
Posted Date:
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