write a negative letter from your learning this week. You have two choices for your negative letter. The letter must contain elements from either choice. Remember when creating a negative letter choose which approach (direct or indirect), provide reasons, state the news clearly and close on a positive note. This is an individual assignment and remember APA is required should you use any outside sources to complete the assignment. Please be sure to state on the cover page your choice. Choice #1 You work in customer service department for Air Canada, responsible for sending informative letters to travellers and due to COVID-19 pandemic you will be informing passengers that Toronto Pearson Airport will be closed February 26 & 27th in order for a deep cleaning due to several passengers who were infected and has now spread through the airport. The letter you will draft is inform passenger Samantha LaBombardier, a frequent flyer that her flight to Frankfurt Germany has been canceled. You will need to be firm but fair by telling her that her flight out has been cancelled and rebooked for March 6th. It's out of your control and her ticket is non-refundable. write a letter informing these people of their unfortunate circumstance. I'm looking for spelling, punctuation and proper language for this type of letter.