Question: Write a plan for a work team activity to meet customer needs. You will need to decide what your customers need (have they given you

Write a plan for a work team activity to meet customer needs. You will need to decide what your customers need (have they given you feedback that they need additional service or an improved service?). Your plan will need to include what resources you need to make the change, who would do which tasks, and the creation of a new or amended procedure to outline how the staff is to deliver the improved customer service.

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