Write a report which critically evaluates and analyses a process and provides recommendations on how the process can be improved.

Considering the process perspective, we are surrounded by various processes almost everywhere. The process you choose to write about can be a process in your own organisation or in any workplace that you are familiar with. Once you have chosen the process, use some of the concepts and tools of Process Design and Analysis to examine it in detail and provide recommendations on how the process can be improved in terms of one or more operations performance objectives (i.e. cost, quality, speed, dependability or flexibility).

Format

In the report, you are required to briefly describe the organisation and the process you have selected.

Keep the organisation description brief but make sure that the reader can clearly understand what the organisation does and the organisational context. Keep the process description brief but ensure the reader understands what the process is, how it affects the organisations overall performance, and how it is currently designed. You need to include a process map which can be a high-level process map, particularly if the process is large.

Use some of the concepts and tools of Process Design and Analysis to critically evaluate and analyse the process and provide recommendations on how it can be improved in terms of one or 1 more operations performance objectives. If your recommendations include a reconfiguration of the process, make sure to include the proposed process map. It is important to demonstrate your knowledge about the required Operations Management concepts and to clearly reference your sources. Remember to use at least 6 credible references such as textbooks, journal articles, industry reports, and company websites. In order to do well you need to structure your discussion appropriately, use good references, and clearly link recommendations to the description and analysis presented earlier in the report.

Your grade will be adversely affected if your assignment contains no/poor citations and/or reference list and if your assignment word length is beyond the allowed tolerance level.