Write a short scenario in which the communication process does not go well for the people involved. It should be a business communication. If possible, use an exchange that actually happened. The miscommunication should not be solely caused by language issues. Do not pick a problem that has been solved.

Miscommunication should be based on a problem that does not have a simple solution $($do not talk to people when they're on the phone; speak to people in their own language; does not change another person's behavior$).$

The solution should be a process improvement that is not a one$-$time solution that only applies to this one situation with same people involved. Be sure process improvement can be applied in similar situations with different people. Develop an organizational process improvement solution. Donot use a communication problem that was already solved.

Discuss the situation rather than preparing a dialogue recreating the situation.

Discuss the communication process to show where and why communication broke down. Explain who the people were, what medium was used and what barriers existed. Explain how the communication process could be improved. It must be process improvement and not just solution to this one specific problem. It must apply to similar future situations with different people.

Use textbook, at minimum as citation and reference. Use APA format on citations and references.