Question: write a standard operating procedure using the belowDigital communication requires a profound knowledge of ethical, responsible and safe multicultural communication. In learning unit 11, you

write a standard operating procedure using the belowDigital communication requires a profound knowledge of ethical, responsible and safe multicultural communication. In learning unit 11, you will find examples of netiquette rules, such as: i. Remember the human on the other side of electronic communication. ii. Adhere to the same standards of behaviour online that you follow in real life. iii. Know where you are in cyberspace. iv. Contacting someone too frequently can border on harassment. v. Unplug yourself occasionally. vi. Do not text and drive. The above rules speak for themselves and remind us that the golden rule (treat others as you would like to be treated) is relevant wherever there is human interaction. Since Investec is an international company, people from one region have to communicate with people from another region. There are new employees in your organisation who will start working on 1 April 2025. These new employees need focused instructions for effectively interacting virtually. You are assuming the role of the assistant of the CEO of Investec tasked with the responsibility of preparing the standard operating procedures (SOPs) that these employees must use when working virtually. Your SOPs should include instructions on how to: i. interact online ethically and responsibly ii. safely iii. in multicultural settingsTake note of the following when drawing up the chronological list of instructions for prospective new employees: i. Ensure that your SOPs focus on the key aspects of ethical, responsible and safe digital communication in multicultural settings. The examples above only focus on netiquette. You should expand your instructions to include multicultural communication and digital safety as well.ii. Use the correct format and adhere to the stylistic requirements for an SOP document, according to the specific guidelines of this course.iii. Provide an appropriate heading.iv. Describe the scope and purpose of this set of SOPs.v. Indicate the affected departments.vi. Set out the procedures you must provide ten (10) SOPs.vii. Use an impersonal tone of address in your writing.viii. Start each instruction with an appropriate imperative.ix. Ensure that your imperatives are relevant and applicable to the context and the scenario provided.x. Ensure that the instructions are listed chronologically, that is, they should form an ordered list of instructions.

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