Question: Write an executive report about the topic below Topic #5 Maintaining the Health of Online Platforms Many successful online platforms such as Facebook, YouTube, and
Write an executive report about the topic below
Topic #5 Maintaining the Health of Online Platforms
Many successful online platforms such as Facebook, YouTube, and Amazon.com have experienced exponential growth for the past several years thanks to virtuous cycles fueled by network effects, but now it has become clear that this growth came with a price. Users, industry observers, and politicians are beginning to criticize that these online platforms are plagued by a range of harmful elements, such as fake news, hate speech, pornography, violence, and discrimination. They argue that the platforms did not do enough job to prevent the proliferation of these contents; some even go further to argue that the platforms have intentionally overlooked such problems so as not to impede growth and profit. What should these firms do to deter malicious activities and maintain the health of their platforms? It is a critical question for the firms as well as for the society, because if this trend continues to exacerbate, the virtuous cycles in network effects turn vicious, and the platforms could become the victim of their own success in the long run. What steps should the platforms take to remain sustainable and avoid potentially restrictive regulations? The platform companies argue that they are doing their best to keep them healthy, and they emphasize their use of artificial intelligence (AI) as a useful tool to identify and stop bad actors. Would AI be an effective solution in their efforts? If not, what would be other means to solve this problem?
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