write as a human: Process Flow Chart for Kristen's Cookie Company Wash and Mix Ingredients - 6 minutes Spoon onto Tray - 2 minutes per dozen Bake in Oven - 10 minutes per dozen (bottleneck) Cooling - 5 minutes Packing - 2 minutes per dozen Payment Handling - 1 minute ???? Bottleneck of the Process: The baking step is the bottleneck because: The oven can only handle one tray (1 dozen cookies) at a time. Each tray takes 10 minutes to bake. While other steps may be faster or run in parallel, you can't bake the next batch until the oven is free. ???? Capacity of the Process (With 1 Oven): Baking time = 10 minutes per dozen So in 60 minutes: 60 min 10 min/dozen = 6 dozencookiesperhour 10min/dozen 60min = 6dozencookiesperhour ???? Capacity if a Second Oven is Added: With 2 ovens, you can bake 2 trays at the same time. You're still baking each dozen for 10 minutes, but in parallel. So in 60 minutes: 60 min 10 min/batch 2 = 12 dozencookiesperhour 10min/batch 60min 2= 12dozencookiesperhour Final Answer: The baking step is the bottleneck because it limits the flow to 1 dozen every 10 minutes. The capacity of the process is 6 dozen cookies per hour with one oven, and it increases to 12 dozen cookies per hour if a second oven is added