Question: Write proposal about the Customer Satisfaction Level Provided by AirAsia Airline. Your proposal MUST contain the following items. 1. LITERATURE REVIEW (a) Industry Background (b)

Write proposal about the Customer Satisfaction Level Provided by AirAsia Airline. Your proposal MUST contain the following items.

1. LITERATURE REVIEW

(a) Industry Background (b) Theoretical Perspectives (c) Dependent Variable and Independent Variables (d) Hypotheses Development (e) Theoretical Framework

2. RESEARCH METHODOLOGY

(a) Research Design (b) Population and sampling (c) Measurement Instruments (d) Statistical Techniques (e) Limitations of the Study

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