write the problem statement

CASE STUDY Building a Culture for Inclusion at Whirlpool Approximately 60 percent of the employees of inclusion lunch and learn series, hosted by the Michigan-based Whirlpool Corporation, the employee based diversity networks, offers a com- world's largest manufacturer of home appliances, fortable environment to generate discussion are located outside of North America. Even within among peers. The engagement of Whirlpool's North America, the company has a rich multicul leaders has stimulated positive change throughout tural mix of employees. Ss Diversity and inclusion the organization are central to Whirlpool Corporation's goal of placing its appliances in every home, into its business in three phoses. Whirlpool integrated diversity and inclusion everywhere -a vision that guides its employees around the world.56 Whirlpool believes that 1. Awareness building. Whirlpool began by acknowledging its diversity and practicing inclu- building the business case for diversity in a siveness allows it to utilize all employees' unique changing consumer marketplace, and then strengths to increase Whirlpool's productivity, delivered that message along with diversity profit, and performance training to the company's approximately "At Whirlpool, we best serve the unique 18,000 employees needs of our customers through diverse, inclusive 2 Building competency and capacity. Next, it and engaged employees who truly reflect our developed tools to enable senior managers global customer base," says Jeff Fettig, chairman to effectively manage a global workforce and and CEO 57 Because diverse employees help pro 3. Embedding best practices. After training build employee engagement vide a keen understanding of its diverse global customers' needs, diversity and inclusion are managers and employees, Whirlpool wove encouraged throughout the organization. Whirl- best practices into the fabric of the organization pool views diversity as about being different, and It begon by previewing the company's diversity inclusion as the respectful involvement of all peo strategy for new employees and continued ple and making use of everyone's talents. Whirl- through the development of an educational development curriculum that prepares senior pool believes that differences create value, and managers to effectively manage a multicultural they practice inclusion because it enables the workforce. company to best respond to the needs of its diverse customers. 58 Whirlpool's slogan even reflects its culture of Senior leaders make inclusion a top priority. A diversity: The only thing more diverse than our diversity council oversees the efforts of the corpo products ... Are the people who create them 62 rate diversity network, and a diversity network Whirlpool was among Diversity Inc's Top 50 Com- mentoring program addresses the needs of new panies for Diversity in 2011. In addition, which hires. The company also hosted a diversity summit pool has received a 100 percent rating in the to discuss building a culture of inclusions Human Rights Campaign Corporate Equality Whirlpool understands that its leaders must Index first show an understanding of and interest in Questions: diversity before it con become part of the com- pany culture. To involve busy senior leadership What is the problem that and middle management in the company's diver- sity efforts, it creates short five to ten minute pod shall be addressed in the costs that report on the company's diversity case study? initiatives, and gives iPod Shuffles to upper mon agement so that they can listen to these programs Explain and expound your while on the go Executives can also print them answerz out as short, two page papers. A diversity and CASE STUDY Building a Culture for Inclusion at Whirlpool Approximately 60 percent of the employees of inclusion lunch and learn series, hosted by the Michigan-based Whirlpool Corporation, the employee based diversity networks, offers a com- world's largest manufacturer of home appliances, fortable environment to generate discussion are located outside of North America. Even within among peers. The engagement of Whirlpool's North America, the company has a rich multicul leaders has stimulated positive change throughout tural mix of employees. Ss Diversity and inclusion the organization are central to Whirlpool Corporation's goal of placing its appliances in every home, into its business in three phoses. Whirlpool integrated diversity and inclusion everywhere -a vision that guides its employees around the world.56 Whirlpool believes that 1. Awareness building. Whirlpool began by acknowledging its diversity and practicing inclu- building the business case for diversity in a siveness allows it to utilize all employees' unique changing consumer marketplace, and then strengths to increase Whirlpool's productivity, delivered that message along with diversity profit, and performance training to the company's approximately "At Whirlpool, we best serve the unique 18,000 employees needs of our customers through diverse, inclusive 2 Building competency and capacity. Next, it and engaged employees who truly reflect our developed tools to enable senior managers global customer base," says Jeff Fettig, chairman to effectively manage a global workforce and and CEO 57 Because diverse employees help pro 3. Embedding best practices. After training build employee engagement vide a keen understanding of its diverse global customers' needs, diversity and inclusion are managers and employees, Whirlpool wove encouraged throughout the organization. Whirl- best practices into the fabric of the organization pool views diversity as about being different, and It begon by previewing the company's diversity inclusion as the respectful involvement of all peo strategy for new employees and continued ple and making use of everyone's talents. Whirl- through the development of an educational development curriculum that prepares senior pool believes that differences create value, and managers to effectively manage a multicultural they practice inclusion because it enables the workforce. company to best respond to the needs of its diverse customers. 58 Whirlpool's slogan even reflects its culture of Senior leaders make inclusion a top priority. A diversity: The only thing more diverse than our diversity council oversees the efforts of the corpo products ... Are the people who create them 62 rate diversity network, and a diversity network Whirlpool was among Diversity Inc's Top 50 Com- mentoring program addresses the needs of new panies for Diversity in 2011. In addition, which hires. The company also hosted a diversity summit pool has received a 100 percent rating in the to discuss building a culture of inclusions Human Rights Campaign Corporate Equality Whirlpool understands that its leaders must Index first show an understanding of and interest in Questions: diversity before it con become part of the com- pany culture. To involve busy senior leadership What is the problem that and middle management in the company's diver- sity efforts, it creates short five to ten minute pod shall be addressed in the costs that report on the company's diversity case study? initiatives, and gives iPod Shuffles to upper mon agement so that they can listen to these programs Explain and expound your while on the go Executives can also print them answerz out as short, two page papers. A diversity and