Write true and false A term or a condition is fair when it causes a significant imbalance in the parties rights and obligations under the contract False A term is said to be unfair if it allows one party (a customer or service provider) to vary the contract terms and conditions. A term or condition is said to be fair if it allows one party to renew the contract without the knowledge of the other Australian consumer law provides automatic guarantees to consumers that apply regardless of warranties provided by the seller or service provider If a service has a major problem, a consumer can select to cancel the service at any time and claim for a refund When the service provider could not be able to fix the minor problem with the service then the consumer can claim for a refund or a replacement or cancel with a compensation