Write True or False on the following statements.

1. A bureaucratic structure is based on formal framework of hierarchical authority that is carefully outlined and precisely defined in rules and regulations.

2. The mediator role requires a supervisor to link pin between management and workers as the spokesperson of management as well as worker.

3. Money does not satisfy psychological needs a well as the security and social needs.

4. Authority is the ability of the leader to compel subordinate to do their will, even if they would choose not to because of the leader`s position. Authority is obeyed out of fear whereas power is the art of the leader to get people to willingly do his or her will because of their personal influence and standing within the group.

5. According to Eugene (1986) one of the characteristics of an effective supervisor understands the group's problems as demonstrated by attentive listening and honestly trying to project her/him into their situation.

6. Informal communication takes place based on social relations among staff.

7. Leadership and management are contradictory.

8. According to Pride et.al. (1996:217) a bureaucratic structure as a management system is characterised by a high level of job specialization.

9. Robbin and DeGenzo (2003:168) argue that organic organization structures are most effective in stable environments while mechanistic organisational structures are best matched with dynamic and uncertain environments.

10. An effective supervisor is fair to everyone in work assignments, consistent enforcement of policies and procedures; avoids favoritism.