Question: written communication feedback verbal communication huddles lean processes direct reports active listening body language therapeutic touch DMS Listening as well as observing behaviors during conversation

written communication
feedback
verbal communication
huddles
lean processes
direct reports
active listening
body language
therapeutic touch
DMS
Listening as well as observing behaviors during conversation
A process modeled after the Toyota Production System
Use of touch to convey concern and compassion
Writing letters
Quick meetings in the medical office
A lean concept to share information in the office on a daily basis
Employees who report directly to a manager
Frowning or smiling
Use of the spoken word
Asking for clarification when speaking to another

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