Question: Xander, Inc. orders a printer network system from CompuTrs Xander, Inc. orders a printer network system from CompuTrs Xander, Inc. orders a printer network system

Xander, Inc. orders a printer network system from CompuTrs Xander, Inc. orders a printer network system from CompuTrs

Xander, Inc. orders a printer network system from CompuTrs & Co

.

The system works for the first

90

days without any issues. During the next

30

days, the system begins to malfunction. Xander, Inc. contacts CompuTrs & Co and, after several visits from the techniciah, finally requests removal of the equipment and a refund. CompuTrs & Co refuse to do either, citing a

90 -

day warranty period.

For this scenario, the two ADRs I would choose are Mediation and Arbitration:

Xander, Inc. orders a printer network system from

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