Question: XYZ operations manager is concerned that workers create more operations problem at the very beginning and end of a work shift than at other times

  1. XYZ operations manager is concerned that workers create more operations problem at the very beginning and end of a work shift than at other times of their eight-hour workday. You are asked to draw a scatter diagram by using the data collected last week, then justify if the manager has the right concern or not?

Number of Operations Problems

Monday

Tuesday

Wednesday

Thursday

Friday

8am-9am at work

13

12

9

6

8

9am-10am at work

6

5

3

4

5

10am-11am at work

5

2

4

3

3

11am-12pm at work

4

0

5

2

3

12:30pm-13:30pm at work

1

6

2

4

5

13:30pm-14:30pm at work

4

3

3

2

1

14:30pm-15:30pm at work

7

4

4

6

3

15:30pm-16:30pm at work

7

8

7

7

11

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