Question: Yellow - Meets minimum standard but only narrowly Red - Fails to meet standards and jeopardizes the Service Level Agreement (SLA) that you have with

Yellow - Meets minimum standard but only narrowly Red - Fails to meet standards and jeopardizes the Service Level Agreement (SLA) that you have with th customers Scenario 1 Your deliveries to retail stores have not been on time lately, and neither have the departures of loaded trucks from your distribution centers. Load times are well within standards, but the trucks are just not getting on the road on time. Additionally, while you have plenty of space in the warehouse, much of the inventory has been sitting there for much longer than you anticipated and seems to be gathering dust on the shelves. Your vehicle fleet is reaching the end of its economic life span, and routine preventive maintenance is just barely staying ahead of repairs. - What do you believe are the root causes for late deliveries? How would you adjust operations to improve this? - How does the inventory situation in the warehouse contribute to the issue of late deliveries? - What are some of the quality issues that needs to be adressed

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