You are a bright, hard$-$working entry$-$level manager who fully intends to rise up through the ranks. Your performance evaluation gives you high marks for your technical skills but low marks when it comes to people skills. Do you think people skills can be learned, or do you need to rethink your career path? If people skills can be learned, how would you go about it$?$

Give a few examples of managerial roles described by $H.$ Mintzberg basing on your personal experience as a manager, employee or student.

Describe the difference between effectiveness and efficiency. Identify real organizations that you think are, are not, efficient and effective?