You are a consultant for a mid$-$sized technology company that provides cloud$-$based services to clients worldwide. Recently, the company has been facing various unavailability issues, impacting their reputation and customer satisfaction. These issues include:

Software bugs: The company's software platform occasionally experiences unexpected crashes and glitches, leading to service disruptions.

Planned maintenance: Scheduled maintenance activities often result in downtime, affecting customer access to services during critical hours.

Physical defects: Components such as fans, disk drives, and network cables are prone to malfunction, causing hardware failures and service interruptions.

Environmental issues: Power outages and temperature fluctuations in the data center environment have led to unplanned downtime, impacting service reliability.

Complexity of infrastructure: The company's infrastructure has become increasingly complex over time, making it challenging to identify and resolve issues promptly.

What specific recommendations would you offer to mitigate$/$address each of the issues in the future?