Question: You are a data analyst working for an ecommerce company that sells car and motorcycle parts The company has been experiencing a decline in customer
You are a data analyst working for an ecommerce company that sells car and motorcycle parts The company has been experiencing a decline in customer satisfaction scores and wants to understand the potential impact on sales performance. Your task is to analyze the data and provide insights to help the company make informed decisions.
Objectives:
Explore and clean the data to ensure accuracy.
Analyze the relationship between customer satisfaction scores and sales performance.
Identify factors influencing customer satisfaction.
Propose datadriven recommendations to improve customer satisfaction and boost sales.
Deliverables:
Cleaned and organized datasets.
Descriptive statistics and visualizations.
Correlation and regression analysis results.
Recommendations and a wellstructured presentation.
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